Banking on Value
Scenario
Tyro is a leading Australian fintech providing innovative payment and banking solutions to small and medium-sized businesses. As the product portfolio grew, so did the challenge of deciding what to build next.
The Challenge
Tyro had 3-4 times more initiative proposals than its capacity to build them. It needed a way to score, prioritise and manage the portfolio — picking the initiatives with the best value-to-cost ratio — but lacked a consistent framework to do so.
Our Approach
Pragmateam secured clear buy-in from Product and Engineering leaders, then created a Feature Canvas template to capture all proposed work and the key data points needed for decision-making.
We supported teams in filling out the canvas, defined what "value" meant and how to calculate it from actual data, estimated discretionary delivery capacity, and t-shirt sized effort across initiatives.
We then worked with leads to score, prioritise and agree on the most valuable work to pursue.
“Pragmateam has been long-time a software delivery partner for Tyro, always able to support the quality and speed we require, from software engineering to upskilling, facilitation and portfolio management.
The level of experience, engineering quality and ability to uplift my team’s skills when required make Pragmateam a valuable partner.”
The Impact
Agreed definition of value and a consistent method for calculating it
Shared understanding of actual discretionary delivery capacity
Lightweight process to prioritise the most valuable work
A prioritised, agreed portfolio ready for execution
