Build. Operate. Transfer.
Your offshore-ready team
You do the delivery.
We do the enablement.
When you build offshore teams, the biggest challenge isn’t hiring.
It’s making the team work — at the same pace, quality and alignment as your local team.
That’s where we come in.
We’re not just setting up an office. We’re embedding a system and years of experience that make your offshore team feel like your team — from Day 1.
You own the team from the start — and can bring them in-house whenever you choose.
PragmaGrowth
What we do
We help you launch and scale offshore teams that deliver like they’re in the next room.
You keep full control of delivery. We handle the system that makes it all work.
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Growth planning & readiness
Know where you’re going then scale. We get you ready.
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Ways of working alignment
Make offshore teams work like local ones. We align them.
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Offshore team onboarding
Every hire lands fast and with purpose. We set them up right.
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'One Team' integration coaching
Smooth delivery from Day 1. We guide two teams into one.
Growth planning & readiness
Align your business model to team growth
Identify blockers and readiness gaps
Expand with structure, not urgency
Before you scale, we help you step back. We run a Growth Diagnostic that assesses your current people, process and delivery model — and identifies what needs to be in place to scale well. This gives you a clear plan for offshore expansion, aligned with how your business actually works and what’s coming next.
Ways of working alignment
Map your delivery practices to a distributed model
Co-design rhythms, tools and collaboration patterns
Identify and address mismatch risks early
Your delivery model doesn’t need to change — it needs to translate. We work with your team to understand how you operate and co-design distributed ways of working that fit. From rituals and best practices to stakeholder comms and team structures, we make sure your offshore setup works seamlessly within the way you already deliver.
Offshore team onboarding
Structured and consistent onboarding for every role
Align on tooling, rituals and culture from day one
Reduce ramp-up time and early delivery friction
From logins and collaboration tools to team norms and sprint cadence — we manage the offshore onboarding process with a structured playbook. That means every new team member joins your workflow smoothly and hits the ground running, without you needing to manage setup case-by-case.
'One Team' integration coaching
Strengthen onshore-offshore collaboration
Align on expectations, roles and delivery styles
Identify and unblock early points of friction
We embed alongside your teams during the first few sprints to observe, coach and help both sides work better together. From the first planning session to retrospective, we’re there to surface misalignments early, provide guidance where needed and make sure the team integrates as one.
Extra support when you need it
Tap into part-time and shared expertise: access DevOps, architects, security experts or data scientists when you need.
Accelerate with AI Engineering: embed AI tools and practices into your software development workflow.
Improve delivery practices: improve efficiency and workflow to help teams deliver more and better.
Run capability reviews: assess team maturity and effectiveness at board, exec, manager or team level.
Shape an idea into a plan: run product workshops to define scope, roadmap, prioritise features and create a clear plan.
Why it works
We’ve done this before.
Our system is built on years of running and integrating offshore teams into high-performing Australian delivery businesses.
This isn’t outsourcing.
It’s a delivery extension — designed for scale and efficiency, not just savings.
“We believe great teams shouldn’t be limited by location — or by the failure to think and work as one.”
John Smith | Founder, Managing Director
The PragmaGrowth way
Our playbook
BUILD
Run a Growth Diagnostic
Map current ways of working
Align hiring process and role definitions
Create local employment setup
Recruit and interview candidates
Hire and onboard the team
Set up local infrastructure (laptops, workspace if needed)
Prepare structured onboarding plan
Coach execs on how to make offshore work
Guide delivery leads for offshore readiness
What the client does:
Participate in recruitment decisions
Review and agree on ways of working
Introduce product context, roadmap, and delivery goals
Participate in integration workshops
Run onboarding activities with team
OPERATE
Manage day-to-day HR, payroll and compliance
Support with salary and performance reviews, warnings and corrective actions
Monitor team engagement and retention signals
Manage infrastructure and office space
Included during setup phase:
Support offshore and onshore teams with delivery alignment, rituals and best practices
Run integration coaching sessions
Facilitate feedback loops between onshore and offshore teams
What the client does:
Lead product and delivery execution
Keep onshore and offshore teams integrated
Conduct performance reviews (with our support)
Focus on good collaboration with offshore team
Maintain involvement in culture-building activities
Provide ongoing context and direction to the team
Optional but high-impact (client leads, we support):
Host quarterly team off-sites (local or hybrid)
Run regular brown bag lunches or knowledge-sharing sessions
Celebrate key milestones and run end-of-year team event
Offer internal team awards or recognition moments
Organise short exchange visits to/from Australia
TRANSFER
Prepare legal and HR transition documentation
Assist with transition of team members to new entity
Support the incorporation process (if needed)
Coordinate contract transitions
Facilitate knowledge continuity and IP protections
Manage local handover logistics
What the client does:
Decide when to trigger transfer
Establish their own local entity or hiring structure
Execute new employment contracts and direct onboarding
Lease and furnish new office space, network infrastructure and laptops
Take over full management of the team, office and infrastructure
Our promise
You stay in control.
We bring the structure and experience to make offshore delivery actually work.
We make offshore feel like part of your team — not a bolt-on or a black box
We handle what you don’t have time for — setup, onboarding, integration
We bring delivery and cultural alignment — not just contracts and payroll
And when you’re ready, the team can be yours — fully and directly
Questions people ask about BOT
Build-Operate-Transfer (BOT) FAQs
Q: How does Build-Operate-Transfer work?
- BOT has three phases — but you stay in control from Day 1:
- Build — We refine roles, align recruiting, hire the team, and set up operations like payroll, equipment and workspace, as well assist you through the integration of teams, ways of working and cultures.
- Operate — You manage the team's work, we manage their employment, supporting you iin delivery when required. The team is fully dedicated to you.
- Transfer (optional) — When you're ready, you can bring the team into your own entity if that is your preference and we help with the full handover process.
- You pay staff actual costs + a monthly fee per employee:
- The cost includes salary, benefits, taxes, rent and other expenses and everything is presented transparently
- Future payments like 13th salary and redundancy expenses are charged pro-rata and kept aside
- We charge a fixed per-person monthly fee on top — there are no markups or hidden costs
- You pay invoices in advance of your employees being paid
- There is a one-time setup fee to cover initial hiring, infrastructure setup, onboarding consulting and support.
- If and when you transfer the team, there is a transfer fee to cover legal, HR, accounting, admin work etc.
Q: Why offshore to the Philippines?
- Fluent English and strong communication skills
- Cultural alignment with Australian teams
- Reliable, strong team-oriented work ethic
- Scalable and proven software talent pool
- Flexibility to align to Australian hours
- High retention and loyalty potential
- Low-friction management and integration
- Decades of offshoring experience through the BPO industry
- Supportive legal and tax environment for offshore ops
Q: What makes offshoring and BOT succesful?
- Treat your offshore team like you treat your local team
- Invest in building social connections — not just processes
- Visit and spend time with them — and invite them to spend time here
- Give them context and autonomy, not just tasks
- Be more structured when sharing work and requirements
- Invest early in onboarding and integration
- Step in their shoes before judging and then address issues
- Recognise and reward great work equally
- See offshore as team growth — not just savings